FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS ←
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ONCE YOU COMPLETE A PURCHASE, YOU WILL RECEIVE AN EMAIL LINK WHICH WILL GRANT YOU ACCESS TO THE DOWNLOAD OF YOUR EDITING ASSETS. WE MUST REMIND YOU TO PLEASE USE A REAL EMAIL ADDRESS AND TO DOUBLE-CHECK FOR ANY TYPOS BEFORE PURCHASING. WE WANT TO BE ABLE TO SEND YOUR DOWNLOADS DIRECTLY TO YOU SO THERE IS NOTHING STANDING BETWEEN YOU AND YOUR PURCHASED GOODS.
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DUE TO THE NATURE OF DIGITAL DOWNLOADS BEING IRREVOCABLE, KUROSU DOES NOT OFFER REFUNDS, RETURNS OR EXCHANGES, ALL SALES ARE FINAL.
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IF YOU’VE PURCHASED A PACK IN-STORE, IT AUTOMATICALLY GRANTS YOU PERSONAL & COMMERCIAL LICENSES. FOR BIGGER CLIENTS/PRODUCTION COMPANIES, AN EXTENDED COMMERCIAL LICENSE IS REQUIRED. CHECK OUT MORE INFO ON LICENSING HERE.
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TO VIEW OUR TERMS & CONDITIONS, CLICK HERE.
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THERE COULD BE A FEW CONTRIBUTING FACTORS, HOWEVER WE GUARANTEE THAT OUR COMPLETELY SAFE TO USE. THE LAST THING WE WANT IS HANDING OUT MALWARE & VIRUSES TO OUR CUSTOMERS!
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AN EMAIL LINK WILL BE SENT AUTOMATICALLY ONCE A PAYMENT SENDS THROUGH. IF YOU DIDN’T RECEIVE YOURS, IT HAS EITHER BEEN SENT TO YOUR SPAM MAIL, YOUR MAILBOX IS FULL, OR YOU HAVE MADE A TYPO. IF NONE OF THESE APPLY, PLEASE CONTACT US AT CONTACT@KUROSU.CO.
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NO, ALL OF OUR PRODUCTS ARE SOLD EXCLUSIVELY HERE. ANY KUROSU PRODUCTS BEING SOLD OUTSIDE OF THE OFFICIAL WEBSITE IS ILLEGITIMATE AND CONSIDERED SOFTWARE PIRACY.
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IF THE PROMO CODE YOU ARE ATTEMPTING TO USE ISN’T WORKING, IT IS MOST LIKELY EXPIRED, HAS ALREADY BEEN USED, OR IS NO LONGER AVAILABLE.
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PURCHASING A PRODUCT GRANTS THE PROPER LICENSING FOR A SINGLE USER (THE PURCHASER). SHARING ANY KUROSU PRODUCT WITH ANY OTHER EDITOR OR FREELANCER IS STRICTLY PROHIBITED AND IS CONSIDERED SOFTWARE PIRACY. ALL VERIFIED INSTANCES OF SHARING WILL BE REPORTED TO THE PROPER AUTHORITIES AND LEGAL ACTION WILL BE TAKEN TO THE FULLEST EXTENT ALLOWABLE BY LAW.
FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS ←